My recent (smart)phone is an Incredible-2, and it developed a dead zone on the touch screen lately. I brought it in to Verizon and was slightly disappointed to find out that it was under warranty and they would replace it for free! Disappointed because frankly that new Samsung Galaxy looks sweeeeeet as long as you ignore the kill code that people found on it.
Anyway, new free phone sounds good, so ship it I said. I got the package in the mail with nice & easy instructions and I swapped phones quickly. Kudos to Verizon for making it easy!
The one big bonus I have now is that this phone has MUCH BETTER reception than the old one! I’m not sure why, but in the past when I would drive through the “rainbow” tunnel at the end of the Golden Gate Bridge I would ALWAYS lose signal and my calls would drop. But this new phone has no issues. I can only deduce that not every phone has a nice clean routing of the antennae through the case?
So there you go, next time you get dropped calls, trade your phone in and presto! Happy days!